Heritage Trust Online Banking Service gives you unrestricted and secure access to your account, anytime, anywhere on your computer, tablet, smart phones or any internet-enabled devices. It is your bank on the go!
Even when the banking doors are closed and there is no one to attend to your phone call, access to your qualifying accounts is still there
When you know exactly how much you have in your qualifying accounts, it’s a lot easier to keep tabs on your finances.
Transfer money between your accounts of the same currency as long as they are listed on Internet Banking.
Move money to your friends and family whether they have accounts with Heritage Trust or other banks globally. Paying those bills cannot be easier with Internet Banking. Payments are usually processed by Faster Payments but we also allow you to make payments by CHAPS online!
You now have a familiar but easy interface to conduct Internet Banking on the go with your mobile devices.
Without putting a call through to us or coming to the banking hall, you can update your details easily without hassles as long as you are a EU resident. Non EU residents are only able to update email addresses and telephone numbers.
Our online login process seeks to prevent unauthorised access because we take the security of your accounts very seriously
Generate statements for your qualifying accounts for any period of your choice. We place no limits on how far back you can go.
Easily pass us an instruction to make your cross border payments in qualifying currencies. This service is available via internet banking and operates on most weekdays
Send us secure messages from within Internet Banking and we will know it is from you
We have now made the login process to internet banking easier and yet more secure. We have introduced 2-factor authentication, that is what you know and what you have i.e. security token; and you are now able to specify a User ID of your choice
When you are visiting a secure encrypted website, the website address will always begin with ”https://” and there will be a padlock symbol displayed somewhere within the web browser.
If you are using Internet Explorer 7 or above, when you visit our secure banking website you will see that the address bar turns green. In addition to the right of the address bar, a padlock symbol are displayed
We will temporarily disable your account if we notice too many failed attempts to log in to your acount. There should be few worries about this feature preventing you from accessing your account again – all you need is a phone call to us.
When you log in to our online banking, the system will constantly monitor what you do and log you off if it senses you’re inactive. This helps you stay protected if other people can access your computer.
Protecting yourself and your PC
Your security tokens and login details are the keys to your online access. Never write them down, give them to anyone else or include them in an e-mail. Remember that protecting your security details is your responsibility.
Fraudsters create authentic looking, but false emails. Their purpose is to deceive individuals into responding so that the senders can use information obtained to fraudulently obtain your money. Some of these scam emails take the form of offering you something, such as a large sum of money while others contain links to sites where your personal details are asked. The catch is that they want access to your account.
Fraudsters create authentic looking, but false or “spoof” websites. Their purpose is to trick customers to enter their security information onto fake but usually identical sites to the original site. Always look at the address bar to confirm that our name is always displayed on your browser.
It is advisable to install anti-virus and anti-spyware software on your system. It will increase your protection against criminals, hackers & fraudsters.
It is also important to update your anti-virus and anti-spyware software as frequently as possible. This is to protect against criminals who exploit software bugs in older versions of the anti-virus software to enable them to infect computers.
Please confirm what limit is applicable to you. You may need to give an instruction and execute indemnity at any of our Business Office for higher limits.
Yes, when you enroll for Heritage Trust Internet Banking Service, you Can specify which accounts you want access to over the internet and can have access to all of them using one single user ID.
Internet Banking is protected with the best-in-class security technology. To further protect your profile, do not share your credentials with anyone, do not click on any suspicious link, when you are in doubt, always contact [email protected]
Getting started again is easy! Click forgot user ID? To retrieve your user ID, then, click forgot password? to retrieve your password. Now, you are good to go.
Your Account User ID and Password are confidential. Do not disclose to anyone.
If you suspect fraud, call us using the number on the back of your bank card.